Setting up your bot

With your SmartBots ready, it's time to connect it to EasySupport.

Purchase the script for SmartBots (it's free)

First of all, you will need to purchase the EasySupport script from the SmartBots marketplace (the script is free).

To do that, visit the SmartBots marketplace.

Then click Buy

Then confirm your purchase

Your purchase should now be available on the SmartBots Playground.

Active the purchased script

Visit https://play.mysmartbots.com/ and on the left of your screen, you should see Purchased. Clicking on that displays the scripts you purchased on the SmartBots store.

Click on Primeasy - EasySupport then click on confirm when it asks for the script permissions to send INSTANT_MESSAGE

Then select your bot and click Assign bot

Now, the interface will ask for the Private API Key. This private API key can be fetched on EasySupport. Click Setup your first bot and it will display the key you need to copy on SmartBots.

You can click Save on SmartBots and the script is ready. Now click Run at the bottom of the page, and your bot is now setup and running!