# Notifications ## New thread From the Settings, you can setup a Discord webhook URL to receive a notification every time a new thread is opened by a customer. In your Discord server, choose the channel you would like to receive the notification from, then click on the wheel next to it.

Choose Integrations, then `Create Webhook`

Configure the name and picture of the Webhook, then click `Copy Webhook URL`

Go back to Primeasy, then click Settings at the top left, Notifications under EasySupport and paste the URL you just copied.

Clicking save will send a notification to your server to confirm it's correctly set.